Privacy Policy

— Updated February 2024

Who We Are

Fox Holes Earthworks and Excavations is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Our website address is: https://foxholes.com.au/.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner: https://www.oaic.gov.au/privacy/australian-privacy-principles.

What Personal Data We Collect and Why We Collect It

Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, telephone, facsimile, email, website forms, media, publications, publicly available sources, cookies and third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for providing services, communication and marketing. Secondary use may occur where reasonably expected. You may unsubscribe at any time.

When collecting Personal Information we will, where possible, explain why it is collected and how it is used.

Sensitive Information

Sensitive information includes racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record or health information.

We only use sensitive information:

  • For the purpose it was collected
  • For directly related secondary purposes
  • With your consent
  • Where required or authorised by law

Third Parties

Where possible, we collect information directly from you. Sometimes third parties may provide information and we will take reasonable steps to inform you.

Comments

When visitors leave comments we collect data shown in the form, IP address and browser user agent for spam detection.

An anonymised hash may be sent to Gravatar service: https://automattic.com/privacy/

Media

If you upload images, avoid including EXIF GPS data. Visitors may download and extract location data from images.

Cookies

We use cookies to enhance experience. Cookies are small files stored on your device.

Login cookies last 2 days, screen options 1 year, “Remember Me” 2 weeks. Editing creates temporary cookies.

Embedded Content From Other Websites

Articles may include embedded content (videos, images, etc.). These behave as if you visited the other website directly.

These websites may collect data, use cookies, and track interaction with embedded content.

Analytics

We use Google Analytics which transmits traffic data to Google servers in the United States. It does not identify individuals.

Security

Security plugins such as Wordfence may log IP address, browser details and activity for protection.

Wordfence cookie information: https://www.wordfence.com/help/general-data-protection-regulation/#cookies-set-by-the-wordfence-plugin

Logs

IP address, user agent and referrer may be stored for security monitoring and protection.

Wordfence Privacy Policy: https://www.wordfence.com/privacy-policy/
Defiant Privacy Policy: https://www.defiant.com/privacy-policy/

Who We Share Your Data With

We do not sell personal data. Data is only accessed for security scanning or legal obligations.

How Long We Retain Your Data

Security logs are kept for 30 days. Client records may be retained for at least 7 years.

Disclosure of Personal Information

We may disclose information with consent or where required by law.

Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorized access or disclosure.

Access to Your Personal Information

You may request access or correction of your personal data. Identification may be required.

Maintaining Data Quality

We ensure personal information is accurate and up to date. Please notify us of corrections.

Policy Updates

This policy may change from time to time and updates will be posted on this page.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints, please contact us.